Privacy policy

Your privacy is important to us at ChupaClimb. We understand that you provide private information in the course of doing business with us online, by mail and by telephone. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us. Other information related to the terms of use of this Website are also provided.

YOUR PERSONAL INFORMATION

Personal Information is gathered by ChupaClimb for the sole benefit of ChupaClimb. We do not sell, rent or provide your “Personal Information” to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), income level, phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for ChupaClimb business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends.

Personal Information is primarily obtained from a form required to be completed when customers request information, products or services, including subscribing to our email list. Personal Information that is collected by ChupaClimb is used to bill the user for products and services, and to ship those products. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those emails.

COOKIES AND IP ADDRESSES

ChupaClimb also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your “virtual” address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. You can reject cookies and still use the ChupaClimb website, however, it will disable the ability for the site to recognize your cart, your account and any personalization efforts.

ChupaClimb sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses, no Personal Information is provided to them.

EXTERNAL LINKS

This site contains links to other sites. ChupaClimb is not responsible for the privacy practices or the content of such Websites.

HOW SECURE IS INFORMATION ABOUT ME?

We work to protect the security of your Personal Information during any transmission of same by using software which encrypts information you input.

We do not reveal the entirety of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

OPTING OUT OF COMMUNICATIONS FROM CHUPACLIMB

You may select not to receive on-line or off-line communication from us. To stop receiving ChupaClimb emails or catalogs, manage your email settings.

CHANGES TO OUR PRIVACY POLICY

We will potentially update this privacy policy from time to time. We will contact anyone on our email list when there are fundamental changes that will possibly affect the way you interact with us.

HOW TO CONTACT CHUPACLIMB?

If you have any questions or concerns about privacy, please feel free to contact us. To do so you can send an email to sales(at)chupacabra-climbing.com

You can contact us by regular mail at:

TS Trade Ltd.
BG, Montana 3400,

19 Ekzarh Yosif

Contact us via email at sales(at)chupacabra-climbing.com